Troubleshooting Tips for a Non-responsive Laptop Touchpad

When it comes to Windows laptop touchpads, the key factor to consider is the drivers. Assuming your laptop is not experiencing any critical hardware failure, which would be immediately noticeable, the issue most likely lies with the mouse and pointer drivers. To address this problem, there are two options to explore.

Firstly, you can try updating the drivers. An update may resolve any issues with the pointer drivers. It is important to note that this process remains the same for both Windows 10 and Windows 11:

1. Type “Device Manager” into the search bar in your Start menu.

2. Open the Device Manager.

3. Expand the “Human Interface Devices” tab. Alternatively, you can expand the “Mice and other pointing devices” tab.

4. Locate your trackpad on the list.

5. Right-click on your trackpad and select “Update driver.”

The update wizard will automatically check for any available driver updates and install them.

If the issue persists, you may need to perform a fresh installation of the drivers.

1. Type “Device Manager” into the search bar in your Start menu.

2. Open the Device Manager.

3. Expand the “Human Interface Devices” or “Mice and other pointing devices” tab.

4. Locate your trackpad on the list.

5. Right-click on your trackpad and select “Uninstall device.”

6. Confirm the uninstallation.

7. Restart your PC.

Upon restarting, Windows will automatically detect the missing driver and reinstall it, thereby hopefully resolving any touchpad issues in the process.

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