Apple Watches might have a problem where the screen moves around or acts strangely without any user interaction.
Apple recently had to stop selling the Watch Series 9 and Ultra 2 models in the US because of a patent dispute.
After several users of the Watch Series 9 and Watch Ultra 2 reported touch-related issues, Apple has now acknowledged this problem and said that it is investigating the display problems faced by the smartwatch users. According to a memo from Apple, obtained by MacRumors, some customers are saying that their Apple Watch Series 9 or Apple Watch Ultra 2 is having problems with the display. Apple mentioned that some customers may call this issue “ghost touches.”
Th report mentioned that some Apple Watches might have a problem where the screen moves around or acts strangely without any user interaction. memo said the issue can also result in an Apple Watch starting a phone call unintentionally, and prevent users from entering the device’s passcode.
The Cupertino-based tech giant is recommending customers keep their Apple Watch’s software up to date, suggesting that the company is hopeful it will be able to address the issue in a future watchOS update. Apple has not disclosed the extent of the problem or offered a timeline for a possible solution. It remains uncertain whether faulty hardware plays a role.
According to the report, the company has has instructed technicians not to repair affected Apple Watch models while it investigates. In the meantime, technicians are told to ask customers who are experiencing this issue to force restart their Apple Watch by holding down the Digital Crown and the side button at the same time for at least 10 seconds, until the Apple logo appears.
In related news, Apple recently had to stop selling the Watch Series 9 and Ultra 2 models in the US because of a patent dispute. The company was eventually allowed to sell but at the cost of disabling the blood oxygen health feature in the region.
On these watches, the blood oxygen icon will still appear, but if the user taps it, they’ll see a message reading, “The Blood Oxygen app is no longer available. Learn more in the Health app on your iPhone.” In the Health app, blood oxygen is listed as “unavailable,” with a link pointing to a support article on Apple.com.
Deepak Sen is a tech enthusiast who covers the latest technological innovations, from AI to consumer gadgets. His articles provide readers with a glimpse into the ever-evolving world of technology.
