The Steam Deck revolutionizes portable gaming by allowing users to access and play thousands of games, including popular AAA titles, from Steam’s extensive library. With the added benefit of Steam Cloud, players no longer have to worry about losing their progress, stats, settings, and other important information when transitioning between their PC and the Steam Deck. However, there may be instances where the cloud sync feature encounters errors. Luckily, there are several troubleshooting methods to resolve this issue. In this article, we will guide you on how to fix the cloud sync error on a Steam Deck.
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To resolve the Steam Deck cloud sync error, ensure that both SteamOS and the games are updated to their latest versions. Additionally, restarting the device often resolves the issue. Verify and enable cloud sync on the device as well as for individual games, and make sure you are not experiencing any network connectivity problems. Adjustments may also need to be made to specific game compatibility settings. It’s important to note that occasionally, these errors may occur due to routine maintenance or downtime on Steam’s servers.
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What is the Steam Deck cloud sync error?
Oliver Cragg / Android Authority
Steam’s cloud sync feature allows users to save their progress and seamlessly resume their game from where they left off, even when playing on a different device. Any difficulties with cloud sync will prevent progress from being saved, which can range from mildly inconvenient to highly frustrating. Users will receive a cloud sync error message if the synchronization fails or if the device is unable to locate the most recent saved files on Steam Cloud.
There are various reasons why you might encounter the cloud sync error on the Steam Deck. This error may occur if the cloud synchronization settings are disabled, if Steam servers are experiencing downtime, or if network connectivity issues arose. Additional factors that could contribute to the cloud sync error include corrupted game files, platform incompatibilities (such as playing the same game on both a Steam Deck and PC), incorrect configurations, or outdated versions of SteamOS and games.
How to resolve the Steam Deck cloud sync error?
Check if the Steam servers are down
As with any online service, the problem may not lie with your device but instead be an issue with Steam’s servers. If the servers are down, it can lead to a sync error on the Steam Deck. To check if Steam servers are experiencing any problems, you can visit websites like Steam Stat or Down Detector to see if other users are reporting similar issues. Additionally, it’s important to note that Steam conducts routine maintenance on its servers every Tuesday at 7 PM EST, which may result in service interruptions causing cloud sync errors on the Steam Deck.
Restart the device
Oliver Cragg / Android Authority
Sometimes, a simple restart of the Steam Deck can resolve the cloud sync error. By pressing the Steam button on the device, you can access the main menu and navigate to Power. From there, select Restart. In cases where the device is unresponsive due to software glitches, a long press of the power button will force a restart of the Steam Deck.
Update the Steam Deck and games
To avoid encountering potential issues, it is crucial to always keep both SteamOS and the games you’re playing up to date with the latest versions. Regular updates ensure that you receive any bug fixes provided by Steam or the game developers. To update SteamOS, press the Steam button and navigate to Settings > System. From there, select Check for updates to see if any updates are available. If updates are indeed available, an Apply button will be presented.
To check for specific game updates, press the Steam button and go to Library > (game) and click on the gear icon located on the right to access the game settings. Navigate to Properties > Updates to verify if any updates are available.
Ensure cloud sync is enabled
To prevent any cloud sync errors on the Steam Deck, you should confirm that the cloud sync feature is not inadvertently disabled. Begin by pressing the Steam button and accessing the Settings menu. From there, navigate to Cloud and toggle on Enable Steam Cloud. If the feature is already enabled, toggling it off and on again may resolve the cloud sync error. Next, go to Library > (game), select the gear icon, proceed to Properties > General, and uncheck and check the Keep game saves in the Steam Cloud option. Finally, navigate to Properties > Local files and select Verify integrity of save files.
Force the game to use Proton
Oliver Cragg / Android Authority
A potential cause of cloud sync errors on the Steam Deck is a platform mismatch. To address this, you can utilize Proton, which is a compatibility layer that enables SteamOS on the handheld console to run Windows games. Press the Steam button and go to Library > (game). From there, access Settings (gear icon) > Properties > Compatibility and check the box for Force the use of a specific Steam Play compatibility tool. Then, select Proton from the drop-down menu.
Check your network connectivity and firewalls
First and foremost, ensure that you have an active Internet connection. An unstable connection or network firewalls may block traffic, leading to cloud sync errors on the Steam Deck.
FAQs
How can I determine if a game supports Steam Cloud?
You can identify if a game utilizes Steam Cloud by the presence of a Steam Cloud logo located in the upper right corner of the store page. It is important to note that the integration of specific files and settings varies depending on the game developer.
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Deepak Sen is a tech enthusiast who covers the latest technological innovations, from AI to consumer gadgets. His articles provide readers with a glimpse into the ever-evolving world of technology.
