Swiggy’s Genie delivery service recently encountered a concerning incident, raising concerns among users about the safety of their delivered items. The incident gained public attention when a friend of a Swiggy user shared a distressing experience on Twitter. The user had used Swiggy’s service to deliver their highly valuable Apple Watch Ultra but was shocked when the delivery person took off with the device.
In a recent incident reported by India Today Tech, a Swiggy user in Bengaluru faced a troubling situation involving their valuable Apple Watch Ultra, worth ₹82,999. The user had accidentally left the watch at a friend’s place and enlisted the help of Swiggy’s Genie service to have it safely returned.
However, things took an unexpected turn when the assigned delivery person arrived at the friend’s location, collected the bag containing the watch, and seemingly set off towards the intended destination. Shockingly, the delivery person abruptly cancelled the order, cut off all communication, and disappeared with the Apple Watch Ultra, according to the victim’s friend.
The report further reveals that the stolen Apple Watch Ultra, worth ₹82,999, was tracked using the iPhone’s location tracking feature. The owner followed the delivery executive at 2 AM and eventually located the culprit at a Swiggy warehouse, where they apprehended him in possession of the opened package and the Apple Watch Ultra.
This incident has raised concerns about the trustworthiness and security of Swiggy’s Genie service, prompting users to be cautious about the potential for theft and fraud.
Swiggy has not yet issued an official statement regarding the incident, but according to a tweet from the victim’s friend, the company instructed them to send an email after the delivery person absconded with the watch. It is currently unknown whether the victim filed a complaint or First Information Report in response to the incident.