Hyundai is fully cooperating with the investigation, according to spokesperson Michael Stewart.
In a statement, Stewart stated that Hyundai is launching a service campaign in July to address the concern. The campaign will involve updating the software of the affected vehicles and replacing the ICCU if necessary. He also mentioned that Hyundai values its cooperative relationship with NHTSA and has been engaged in frequent, open, and transparent dialogue with the agency regarding this matter.
The Ioniq 5, Hyundai’s first dedicated electric offering, has replaced the now-discontinued Ioniq EV in their lineup. Automotive News data shows that Hyundai has already sold over 10,500 units of this popular compact crossover this year.
One complaint submitted to NHTSA reported an incident where the vehicle unexpectedly slowed down from 40 mph to 20 mph.
The complainant said, “No matter how hard I pressed on the accelerator, it did not go over 20 mph. The dashboard also displayed ‘speed limited to 20 mph.’ I had to pull over on the side of the road, turn off the ignition, and then turn it back on. After that, the car resumed normal operation. Fortunately, there were no other cars around, so I could safely pull over.”
Another report involved a driver using the vehicle’s advanced driver-assistance system, who experienced a complete loss of responsiveness while traveling at 75 mph on a major highway.
The complainant described the incident, saying, “The car stopped accelerating, and I was unable to resume driving. I was forced to coast to a stop on the side of the highway. I had my daughter with me, and if I hadn’t been able to safely maneuver between the semi trucks, we could have been killed or seriously injured in a high-speed crash.”
Most NHTSA investigations begin as preliminary evaluations, where agency engineers request information from the manufacturer, including complaint data, reports of injuries, and warranty claims. The manufacturer also has the opportunity to present their perspective on the alleged defect and may issue a recall if deemed necessary.
Following the evaluation, NHTSA will either close the investigation or proceed to the next phase. If NHTSA determines that a safety-related defect exists, they may send a “recall request” letter to the manufacturer.
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Omprakash Tiwary is a business writer who delves into the intricacies of the corporate world. With a focus on finance and economic landscape. He offers readers valuable insights into market trends, entrepreneurship, and economic developments.
