Windows 11 and Windows 10 users may encounter a peculiar full-screen pop-up message after upgrading, regarding Windows Hello logins utilizing facial recognition or fingerprint scanning.
Neowin discovered a Microsoft support document explains that following the release of the latest cumulative update for Windows 11 and 10 on June 13, users may encounter the aforementioned pop-up notification if they have recently updated to a newer version of Windows.
In addition, the pop-up may appear if users haven’t utilized Windows Hello for over a year and have just installed an update.
The prompt asks, “Choose if you want to keep signing in with your face or fingerprint,” and presents the question, “Do you want to keep storing your face or fingerprint data on this PC?”
If users select ‘yes,’ no further action is required. However, if they decide to discontinue using these biometric login methods, clicking ‘no’ will direct them to the Settings app, where they can modify their sign-in method.
Analysis: Permission to be confused, Captain
This situation is puzzling because Microsoft doesn’t provide a clear explanation as to why this prompt is necessary. Has the software giant spontaneously decided to check if users still want to use Windows Hello?
While it may be reasonable to implement a helpful check if users haven’t utilized their biometric login for over a year, there seems to be more to the story. Users who have recently and frequently used Windows Hello are also encountering this notification if they have recently upgraded to a newer Windows 11 or 10 version. So why are they being questioned about it?
We are left without an answer, and this lack of clarity is somewhat confusing. It would be beneficial to provide a reason or at least a link to a clarification on the actual pop-up screen in Windows, so that users are not left wondering why they are seeing this prompt on their PC.
While some individuals may not be bothered by this minor inconvenience, the entire situation appears odd to us. The support document provides some information, but it doesn’t tell the whole story.
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Deepak Sen is a tech enthusiast who covers the latest technological innovations, from AI to consumer gadgets. His articles provide readers with a glimpse into the ever-evolving world of technology.